OUCH. I have murdered many pillows over the last years, Courtney - a direct correlation with the frustrations you've explained. Back in 2015 I spent months and month deciphering dad's codes for passwords in his little book and getting an excel-like index of the different, incomings bills etc etc...VERY luckily for us this was just before…
OUCH. I have murdered many pillows over the last years, Courtney - a direct correlation with the frustrations you've explained. Back in 2015 I spent months and month deciphering dad's codes for passwords in his little book and getting an excel-like index of the different, incomings bills etc etc...VERY luckily for us this was just before things got really bad.
Thank you or sharing your experience so that we can all be seen.
My motto these days is never assume, copy in triplicate, save in PDF, ask for names, for specific notes to be put on the customer record, and never assume things get communicated. Unfortunately, this applies to hospital and GP practice communications AND financial organisations!! I learnt many lessons.
OUCH. I have murdered many pillows over the last years, Courtney - a direct correlation with the frustrations you've explained. Back in 2015 I spent months and month deciphering dad's codes for passwords in his little book and getting an excel-like index of the different, incomings bills etc etc...VERY luckily for us this was just before things got really bad.
Age UK have highlighted how the Internet has become a barrier. It may be seen as a basic need these days, but this means it's also excluding people - https://www.ageuk.org.uk/our-impact/campaigning/offline-overlooked/
Thank you or sharing your experience so that we can all be seen.
My motto these days is never assume, copy in triplicate, save in PDF, ask for names, for specific notes to be put on the customer record, and never assume things get communicated. Unfortunately, this applies to hospital and GP practice communications AND financial organisations!! I learnt many lessons.